PRIVACY POLICY

Last updated: August 9, 2026

This Privacy Policy is intended to inform visitors and customers of La Bastide des Plaines about how their personal data may be collected, used and protected when using the website www.bastidedesplaines.fr and in connection with the seasonal rental business.

La Bastide des Plaines places particular importance on respecting privacy and undertakes to process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable French legislation.

1. Data Controller

The data controller responsible for processing personal data is:

La Bastide des Plaines
Non-Professional Furnished Rental (LMNP)
5-star rated Tourist Accommodation

Responsible person: Thibaut SOULA

Address:
3 Chemin de Las Planos
11270 Brézilhac
France

SIRET: 444 767 669 00112

Telephone: 06 62 22 47 28

Email: labastidedesplaines@gmail.com

2. Personal Data That May Be Collected

As part of the operation of the website and the rental business, La Bastide des Plaines may collect various categories of personal data, including:

• first and last name;

• postal address;

• email address;

• telephone number;

• information relating to a booking request;

• requested stay dates;

• number of people staying at the accommodation;

• information necessary to manage the stay;

• information relating to communications with the Owner;

• information necessary to establish and manage the rental agreement.

The data collected is limited to what is necessary for the purposes for which it is used.

The CNIL emphasizes that only data that is relevant and necessary for the intended purpose should be collected.

3. How Is Data Collected?

Data may be collected in particular when you:

• use the website contact form;

• send an email;

• request information;

• request information about availability;

• make a direct booking request;

• enter into a rental agreement;

• communicate with La Bastide des Plaines before, during or after your stay.

Certain data may also be collected automatically when browsing the website, particularly through cookies and similar technologies.

These processing activities are described in our Cookie Policy.

4. Purposes of Data Processing

The personal data collected may be used for the following purposes:

Contact Request Management

To respond to requests for information, questions and messages sent to La Bastide des Plaines.

Booking Management

To process booking requests, check availability, establish and manage rental agreements and organize stays.

Administrative and Accounting Management

To manage the administrative, accounting and tax aspects of the rental business, particularly when certain information must be retained in order to comply with a legal obligation.

Communication with Customers

To communicate with customers before, during and after their stay in order to ensure its proper organization.

Security and Fraud Prevention

To protect the website, IT systems and business against fraudulent or malicious use.

Website Improvement

Where applicable and in accordance with the user's choices, certain data may be used to understand website traffic and improve its operation and content.

5. Legal Bases for Processing

The personal data processing activities carried out by La Bastide des Plaines are based, depending on their nature, on various legal grounds provided for by the GDPR.

Performance of a Contract

Data necessary to manage a booking and perform the rental agreement is processed in order to organize and provide the stay.

Pre-Contractual Measures

Data may be used to respond to a booking request or to prepare the conclusion of a contract at the customer's request.

Legal Obligation

Certain data may be retained or processed in order to comply with legal obligations, particularly administrative, accounting and tax obligations applicable to the business.

Legitimate Interest

Certain data may be processed where necessary to ensure website security, prevent fraud, defend the rights of La Bastide des Plaines or improve its services, while respecting individuals' rights.

Consent

Where required by applicable regulations, particularly for certain cookies or communications, processing is carried out only after obtaining the consent of the person concerned.

6. Mandatory or Optional Nature of Data

The information requested as part of a contact request or booking is mandatory when it is necessary to respond to the request or establish and perform the contract.

Refusal to provide certain essential information may prevent La Bastide des Plaines from responding to a request or processing a booking.

Information that is not necessary for processing the request is optional.

7. Data Recipients

Personal data is primarily intended for La Bastide des Plaines.

It may also be disclosed, where necessary, to technical service providers or partners involved in the operation of the website or management of the business, including:

• Wix, as the technical platform used to create, host and operate the website;

• technical service providers necessary for the operation of services used on the website;

• administrative or tax authorities and competent public authorities where required by law.

Personal data is not sold or rented for commercial purposes.

8. Hosting and Technical Services

The website www.bastidedesplaines.fr is operated using Wix services.

Certain technical processing activities necessary for the operation of the website may therefore be carried out by Wix or its technical service providers.

For more information regarding processing carried out by Wix, users may consult Wix's documentation and Privacy Policy.

9. Data Retention Period

Personal data is not retained for longer than necessary in relation to the purpose for which it was collected.

As a general rule:

• data relating to a simple information request is retained for the period necessary to process the request and, when it is no longer useful, is deleted or archived as appropriate;

• data relating to a booking is retained for the period necessary to manage the stay and maintain the customer relationship;

• certain data relating to contracts, invoices and accounting transactions may be retained for the periods required by applicable regulations;

• data necessary to defend the rights of La Bastide des Plaines may be retained for the applicable statutory limitation periods.

Retention periods are determined according to the purpose of the processing and any applicable legal obligations. The CNIL emphasizes that personal data cannot be retained indefinitely.

10. Data Security

La Bastide des Plaines implements reasonable technical and organizational measures to protect personal data against loss, destruction, misuse, unauthorized access or disclosure.

Access to personal information is limited to persons or service providers who need it in connection with their duties or assignments.

11. Transfer of Data Outside the European Union

Certain technical service providers used to operate the website may process data in countries located outside the European Union.

Where such transfers take place, they are governed in accordance with GDPR requirements and the applicable protection mechanisms.

12. Your Rights

In accordance with applicable regulations, you have the following rights concerning your personal data:

Right of Access

You may request information about which personal data concerning you is held and obtain a copy of such data.

Right to Rectification

You may request the correction of inaccurate or incomplete personal data.

Right to Erasure

Under the conditions provided for by applicable regulations, you may request the deletion of your personal data.

Right to Restriction of Processing

In certain situations, you may request that the use of your personal data be temporarily restricted.

Right to Object

You may object to certain processing of your personal data where the legal conditions for doing so are met.

Right to Data Portability

Where applicable, you may request to receive the personal data you have provided in a structured and commonly used format.

Right to Withdraw Consent

Where processing is based on your consent, you may withdraw your consent at any time, without affecting the lawfulness of processing carried out before the withdrawal.

The CNIL emphasizes that individuals have rights enabling them to remain in control of their personal data and that the procedures for exercising these rights must be clearly explained.

13. How to Exercise Your Rights

To exercise your rights or obtain any information concerning the processing of your personal data, you may contact:

La Bastide des Plaines
For the attention of Thibaut SOULA

Email: labastidedesplaines@gmail.com

Postal address:
3 Chemin de Las Planos
11270 Brézilhac
France

In order to protect your data and prevent fraudulent requests, proof of identity may be requested where necessary.

La Bastide des Plaines undertakes to respond to requests within the time limits provided for by applicable regulations. In principle, a response must be provided within one month.

14. Complaint to the CNIL

If you believe that the processing of your personal data does not comply with applicable regulations, you may contact La Bastide des Plaines in order to seek a solution.

You also have the right to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL).

CNIL
3 Place de Fontenoy
TSA 80715
75334 Paris Cedex 07
France

Website: www.cnil.fr

15. Links to Third-Party Websites

The website may contain links to websites or services operated by third parties.

La Bastide des Plaines is not responsible for the privacy practices, content or data processing carried out by such third-party websites.

You are advised to consult their own Privacy Policy before providing them with personal information.

16. Cookies

The website uses cookies and similar technologies under the conditions described in our Cookie Policy.

Where user consent is required, it is obtained in accordance with applicable regulations.

17. Changes to This Privacy Policy

This Privacy Policy may be amended at any time in order to reflect changes in regulations, services offered on the website or data processing activities carried out by La Bastide des Plaines.

The applicable version is the one published on this website.

Last updated: August 9, 2026